When to request service
- Cold air in heating mode
- System will not start
- Uneven room temperatures
- Unexpected shutdowns
Before you call
Check the thermostat mode. If you smell gas, leave the property and contact the gas utility or emergency services from a safe place. Do not attempt to relight or repair equipment when a gas leak is suspected.
What to discuss during the assessment
Identify whether the property uses a furnace or a heat pump. Share the equipment model and what happens during startup. Diagnosis helps distinguish controls, airflow and equipment faults.
What information helps before a visit?
The equipment type, the rooms affected, when the problem happens and any displayed error code.
Arrange the next step
Call 520-303-3220 to check availability or send a request with your address, symptoms and preferred contact window. A request does not reserve a service visit. Confirm the assessment, scope and price with the team.