Put safety first
For smoke, fire, suspected gas leaks, exposed live equipment or another immediate danger, leave the affected area and contact emergency services or the appropriate utility. Do not wait for an online form response.
Call Sonoran for availability
Call 520-303-3220 and describe the issue and location. The team must confirm whether the appropriate trade can respond and when.
Cooling failure
Avoid repeatedly restarting equipment that is shutting down or tripping a breaker. If heat creates an immediate health concern, move to a safe, cool place while arranging help.
Active leak or drain backup
Shut off an accessible water supply only if safe, stop using backed-up fixtures and keep clear of wet electrical equipment.
Electrical problem
Do not repeatedly reset a tripping breaker, touch sparking equipment or open a panel. Describe the symptoms from a safe location.