Tell us about the site
Include the building address, property type, equipment involved and the current issue. For multiple properties, identify which location needs attention first.
Make authorization clear
- Who can approve an assessment or repair?
- Who provides keys or site access?
- Are there tenant, operating-hour or safety restrictions?
- What documentation is required?
Discuss scope and availability
Send a commercial request to start the conversation. The team will need to confirm the trade, job requirements and availability. Procurement qualifications, response times and reporting arrangements should be agreed for the specific job.