Privacy Policy
Effective Date: October 31, 2025
Sonoran HVAC & Plumbing Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or communicate with our team.
1. Information We Collect
We collect information that helps us provide reliable service and improve your experience. The types of information we may collect include:
- Personal Information: Name, phone number, email address, physical address, and other contact details submitted through our forms or during service requests.
- Service Details: Information related to the services you request, such as appointment times, property type, or system specifications.
- Automatic Data: Non-identifiable data such as browser type, operating system, IP address, and site activity collected through standard analytics tools.
2. How We Use Your Information
We use collected information for business purposes including:
- Scheduling and managing service appointments
- Responding to questions and providing quotes or estimates
- Improving website performance and customer service
- Sending updates, maintenance reminders, or promotional offers (only with your consent)
- Complying with legal and regulatory obligations
3. How We Protect Your Information
We use administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel with a business need have access to your information.
4. Information Sharing
Sonoran HVAC & Plumbing Solutions does not sell, rent, or trade your personal information. We may share limited data only in the following situations:
- With employees or technicians who require it to perform services you request
- With trusted vendors who support operations such as scheduling, billing, or web hosting, under confidentiality agreements
- When required by law or to protect our rights and property
5. Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve site functionality. These tools do not collect personally identifiable information. You can disable cookies in your browser settings if you prefer.
6. Your Choices and Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details provided below. You may also opt out of receiving promotional emails at any time by following the unsubscribe instructions included in each message.
7. Data Retention
We retain personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes. When information is no longer required, it is securely deleted or anonymized.
8. Links to Other Websites
Our website may contain internal links to related service pages but does not link to external third-party sites. If any external links appear in the future, we are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or maintain information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately for removal.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Sonoran HVAC & Plumbing Solutions
428 E Glenn St
Tucson, AZ 85705
Phone: 520-303-3220
Email: [email protected]
We value your trust and are committed to protecting your privacy while providing the dependable service Tucson homeowners and businesses expect from Sonoran HVAC & Plumbing Solutions.